In the comments for the Celine Dion review over the weekend, reader Mike wrote:
"BOO to the Sprint Center and/or TicketMaster. The long waiting lines outside have got to go. And then, almost every seat in section 221 was doubly sold. When we finally got in, our section was already filled with folks who had tickets identical to ours. Fortunately, Sprint personnel were able to seat most of us."
This wasn't the first time we'd heard of seats being sold more than once per show at Sprint Center. So we asked Sprint Center Marketing Director Shani Tate Ross for comment:
"Sprint Center’s ticketing system was operating on a construction manifest until Jan. 1, 2008 when the actual seating manifest was confirmed. As such events that went on sale prior to Jan. 1, 2008 did experience a select number of seat relocations. The Celine Dion show went on sale on Nov. 16, 2007 and as such, a limited number of guests were upgraded to lower level seats at no additional charge.
"Upgrades and relocations will continue to be a reality for a variety of reasons including sight lines, lighting, obstructions, camera platforms, staging changes, etc. Sprint Center remains committed to working with artists and promoters to minimize the inconvenience to our guests and exceed their expectations when seat relocations occur."
| David Frese The Star